Refund Policy

a) The provision of goods and services by Van Acht Wooden Windows cc is subject to availability. In cases of unavailability, (Van Acht Wooden Windows cc.) will refund the client in full within 30 days. 
b) You may return any goods you have purchased within 14 days, provided the items returned are unused, in its original packaging and in a sale-able condition and it must be returned at the buyers expense. Should the goods you purchase be defective they can be returned up to 30 days after purchase, unless another guarantee is in place. 
c) Misused & or purposely damaged items will not be accepted for return.