Terms of Service
Van Acht Wooden Windows cc. is a manufacturing and supply business in the window and door industry. All the products on this website are sold by Van Acht Wooden Windows cc. but fulfilled by www.revamponline.co.za. All references to "the Company", "we", "us" and "our" in these terms and conditions are deemed to refer to Van Acht Wooden Windows cc. All references to "you" and "your" are deemed to refer to any user and/or visitor of www.revamponline.co.za ("Website").
These terms and conditions ("Terms and Conditions") govern -
a) your use of the website.
1. Acceptance of Terms
The Company permits the use of this Website subject to the Terms and Conditions ("Terms and Conditions"). By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.
2. Delivery / Collection policy
Subject to availability, requests will be processed within 3 working days, items will only be released when receipt of full payment is received.
a) We make use of a courier service, items will be delivered to your specified address within approximately 5 working days.
b) Items (“Goods”) may be collected at one of our 4 branches once full payment has been approved and cleared.
c) You may contact the nearest store should you want to send your own courier service to pick up, once payment has been approved and cleared.
3. Export restriction
The offering on this website is available to South African clients only.
4. Cancellation Policy
You are entitled to cancel your order for the goods, without penalty, before collection of the goods.
5. Returns/Refunds Policy
a) The provision of goods and services by Van Acht Wooden Windows cc is subject to availability. In cases of unavailability, (Van Acht Wooden Windows cc.) will refund the client in full within 30 days.
b) You may return any goods you have purchased within 14 days, provided the items returned are unused, in its original packaging and in a saleable condition. Should the goods you purchase be defective they can be returned up to one year after purchase, unless another guarantee is in place.
c) Miss used & or purposely damaged items will not be accepted for return.
Van Acht Wooden Windows cc. shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
7. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the (Your Company) bank account, the details of which will be provided on request.
8. Card acquiring and security
Card transactions will be acquired for Van Acht Wooden Windows cc. via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
9. Customer details separate from card details
Customer details will be stored by Van Acht wooden Windows cc. separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
10. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Van Acht Wooden Windows cc. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
12. Country of domicile
This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executand for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Van Acht Wooden Windows may, in its sole discretion, change this agreement or any part thereof at any time without notice.
14. Company information
This website is run by Van Acht Wooden Windows close corporation based in South Africa and with registration number CK1986/012155/23
Members: PJ van Achterbergh, M van Achterbergh, J van Achterbergh, E van Achterbergh, DM de la Harpe, N de Villiers.
15. Contact details
Company Physical Address:
148 Industrial road, Kya Sand, Randburg, South Africa
Email: firstname.lastname@example.org, Telephone:+27 (011) 708 2488